Infomail

You can use the ixi-UMS Information Mail to inform users about the needed information for sending and receiving ixi-UMS Messages and also about the login informations to the ixi-UMS Business Portal.

In the configuration you can define the content and the entered data. You can send the e-mail per user from the overview of user administration.

Please note that the availability and use of the ixi-UMS voice-mailbox will be sent in a separate "welcome message".

Define Content and informations

You must specify which information should be contained in the e-mail. Where this information should be read out, or which information the user is to receive, you specify separately.

General Content:

Select the content of the e-mail wich will be send to the users.

The first item depends on the user database.

- If you manage the users in the integrated ixi-UMS user management, the ixi-infomail can also be used to create the password. The ixi-infomail contains the user's e-mail address and the (newly generated) password.

- If the users are managed in Active Directory, only the user's e-mail address is added with a reference to the Windows password to be used.

ixi-UMS Business Portal

If the users should use the ixi-UMS Business Portal, the link and the required login information can be sent to the users.

Note: The link to the ixi-UMS Business Portal is also sent with the welcome message for the ixi-UMS Voice-Mailbox.

The information about the login data depends on the set user database.

- If you manage the users in the Integrated ixi-UMS User Management, the password is created and sent to the user when the ixi-Infomail is sent. The ixi-Infomail contains the e-mail address of the user and the password (generated each time).

- If the users are administered in Active Directory, only the user's e-mail address is inserted with reference to the Windows password to be used.

ixi-UMS Number:

Select from which field the recipient number of the users should be read out.

Send messages with:

If a mailserver is available in the existing IT environment, the user can use the default e-mail client to send ixi-UMS Messages.

If outgoing ixi-UMS Messages are not sent via an existing mailserver, the ixi-UMS Client Tools can be installed at the workstations. These optionally provide the ixi-UMS SMTP client to send ixi-UMS Messages directly to the ixi-UMS Business system.

For more information on the ixi-UMS Business Client Tools, please refer to the ixi-UMS Business Client Tools Installation Guide and the ixi-UMS user guide.

Receive messages with:

Depending on the connection to an e-mail system and the configuration of ixi-UMS Business, the user has different possibilities to access his received ixi-UMS Messages and confirmations.

If the archiving of ixi-UMS Messages is activated, users can access the ixi-UMS Messages via the ixi-UMS Web Journal.

If you have set "Store ixi-UMS messages only locally", the users can only use the ixi-UMS Web Journal to access the ixi-UMS Messages.

Further informationa are required for the sending and receiving of ixi-UMS Messages.

Server address:

The URL for accessing the ixi-UMS Business Portal and the user manuals is automatically generated and communicated to the users in the ixi-UMS Infomail and the welcome message. If the ixi-UMS 7 Business has several IP addresses or if a specific FQDN is to be used explicitly for the call, the base URL can be changed.

Important:

If the ixi-UMS 7 Business is set to HTTPS, the FQDN entered in the certificate must be specified.

Save the desired settings and send the ixi-Infomail to the users. You can change the selection at any time and save it again. The content of the e-mail is taken over immediately on saving. No services have to be restarted.