Welcome Mail

If this function is activated, the welcome message will be generated and sent the first time you call the  ixi-UMS Voice-Mailbox. Regardless of this setting, you can re-create and send the welcome message at any time in the User Management.

 

Note: The welcome mail are only sent, if you send e-mails to a mailserver.

 

Voice_WelcomeMail

The Welcome Mail informs the user about:

 

·The ixi-UMS number
It must be specified here, from which LDAP field the "Voice-mailbox phone number" for the Welcome Mail should be read out. If a "Shared voice mailbox number" is used, this must be entered in the Welcome Mail. See also the additional information Route by Redirection.

 

·The PIN for access by telephone
If the user already entered a PIN in the LDAP database, the PIN is read out and sent to the user. Otherwise, a new PIN is generated.

 

·The link to the ixi-UMS Business Portal
In the ixi-UMS Business Portal the ixi-UMS Voice-Mailbox configuration is available to the users for setting up and discussing the voice mailbox. If "remote inquiry by telephone" is activated as authorization, the required password for the mail server login can be entered here in the ixi-UMS Voice-Mailbox configuration.

·the user manual for the voice mailbox

 

·The user guide for the ixi-UMS Voice-Mailbox.

If no welcome message is sent, the default PIN 12345 becomes valid.

Alternatively, you can enter a PIN for the user in the user administration. The user can change the PIN via the ixi-UMS Business Portal.

 

Version 7