ixi-UMS Business Overview

ixi-UMS Business is a powerful unified messaging software, that provides services such as Fax, Voice, SMS and mobile access.

The ixi-UMS Business Services can be combined with each other flexibly. That way, ixi-UMS Business can be applied as pure fax server, for example, or as a complete unified messsaging system with Fax, Voice and SMS.

As it is based on standards, ixi-UMS Business can basically be operated with all the common PBX's (conventional or IP-based).

General Funktion:

ixi-UMS Business is a powerful unified messaging software, that provides services such as Fax, Voice, SMS and mobile access.

As it is based on standards, ixi-UMS Business can basically be operated with all the common PBX's (conventional or IP-based).

A professional, server-based Unified Messaging system exists of several components: A phone binding (PBX), the interface between computer and phone system (CAPI), a connection with the mail server (SMTP-Connector) and the mail server.

If the system is not connected to a mailserver, the UMS messages are stored in a local database (optional)

Ablauf_Business

The PBX establishes the connection to the telephone network. For the application of ixi-UMS Business any PBX can be used. For ixi-UMS Business, a point-to-point or a point-to-multipoint connecton (ISDN) and also a VoIP conection can be used.

A CAPI that provided by an Remote-LAN Capi from elmeg bintec device or XCAPI module is needed as interface. The Capi is a kind of "translator" between Computer applcation and Remte-Capi/VoIP-Modul.

ixi-UMS Business processes the incomming and outgoing UM messages to get the necessary or desired format.

The SMTP Connector of ixi-UMS Business provide the connection between ixi-UMS Business Server and the mail server used. Also it connects the used LDAP database

The task of the mailserver is to distribute the incomming UM messages re pass the outgoint messages to the ixi-UMS Business Connector

Before outgoing messages can be sent by the ixi-UMS Business Server, they have to be "converted" in a respective format. This process is called "rendering". There are two ways of rendering with ixi-UMS Business:

·server-based rendering

·client-based rendering

Both variants can be combined.

Server-based rendering

With server-based rendering, all the file attachments are processed at a central point (ixi-UMS Business Server Service). For this, the application that shall be sent as fax has to be installed on the respective machine.

For example, if the user attaches a Word file to the fax as an attachment, the mail server, e.g. Microsoft Exchange Server, will transfer it to the ixi-UMS Business server.

On this server the Word file is printed via a special printer "IXIRender". This creates a file that contains a graphic image of the document as well as information such as recipient number.

Client-rendering

Client-rendering means the creation of a fax at the user workstation. For this, "ixi-UMS Business Client Tools" are needed that provide an own printer, amongst others. Via this printer, a fax-capable file can be created out of any application installed.

With this type of rendering, the application is not needed on the server.

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