Notifications

It is determined here after how many and which sort of incoming messages the user shall receive a notification.

In order to be able to make use of the "Message Waiting Indication" or "SMS to the mobile phone", you have to make the respective setting in the ixi-UMS Kernel Configuration, in the ixi-UMS Voice-Mail Server Configuration and the Notifier Express must be activated.

 

NotifierMobile_en

If "Use default notificationn settings" are activated, individual settings can be made here.

The Default Settings of the Notifier Express are used.

 

If enabled in ixi-UMS User Portal, users can change these settings in ixi-UMS Voice-Mailbox Configuration.

 

At Send notifications to the following devices it can be determined, how the user is informed. Only the options are active that can be used on the basis of the deposited information. Missing yet required information is indicated.

 

In the Configuration of the ixi-UMS Voice-Mail Server at General - Number conversion it can be termined, from which LDAP-Attribute the number for the MWI-notification is read out.

 

 

Sender of the "Message Waiting Indication" (MWI) at the Telephone:

By default, the UMS-extension of the user is displayed as sender number at the telephone. If "Route-By-Redirection" was activated in the configuration of the ixi-UMS Voice-Mail Server at General - Number configuration, the number entered there is displayed at the telephone of the user as call back number. It should be guranteed that the user is connected to his mailbox with this number by call-back.

 

In environments with e.g. networked PBX's it can happen that the internal and the external extension differ in order to get access to the UMS Server.

In cases like this, the UMS number "dialed" from the outside has to be entered as recipient number at the user. The differing internal MWI callback number must be deposited at the users separately.

In this case, the entire configuration of the notifications MUST be set at the user individually. No default settings are valid any more.

 

In environments with several ixi-UMS Kernel sites AND the use of Route-By-Redirection, the respective voice box number must be entered here.

 

Remark:

In order to inform the user by MWI, the phone number of the user has to be entered in the User Administration in the following format: +49 8142 4799555.

The fax number of the users is used as sender number for SMS-messages.

 

Remark:

If e-mails and/or faxes shall be read via telephone, TTS and/or OCR is/are needed.

 

Version 8.00