Module Operator

The module "Operator" is not a module in the true sense of the meaning. In fact, the transfer to the telephone exchange is an option in a Menu Module.

The transfer to the operator by default is realized with the "*" -key. The assignment can be changed as described in the module "Menu".

Just like the operator module, the module "Telephone Exchange" by default has no prompt.

If another prompt shall be played before the actual transfer of the caller (e.g. "You are transferred to the telephone exchange. Please hold the line), this option can be addressed in the context menu of the module.

Timeout in Sec

The default timeout is 20 seconds, however, can be adjusted individually.