Voice Mail

If in the section Voice Mail, Enabled is set to No, the caller gets an announcement that the voice mailbox is disabled.

In Greeting type it is determined, whether this user is enabled to use an individual or a personalized announcement.

At Target for Call transfer is announced by: it is determined, who announces the selection for the call transfer.

Voicemail

System Default:

The setting of the ixi-UMS Server is used.

Only User:

The user must announce the selection for "Press 1 and 2" together with his individual announcement.

User and System:

The user deposits a regular announcement and the ixi-UMS system then plays: "Press 1 to leave a message or 2 to be forwarded to XXX".

The Greeting default language specifies the default announcement language used for the user if no "better" language can be obtained for the caller.

At Language detection it can be determined, on the basis of which criteria the announcement language for the caller is selected.

Ansagesprache_en

System default:

The language determined at Default Language is played.

Depending on caller address:

Depending on what had been set at Country Codes / Languages, the caller can hear the announcement in the language based on the sender number (if available).

Ask the caller for language preference:

The caller gets a selection of the available languages (German and English by default) and can choose which language he prefers.

You have to determine whether the caller can leave a message at this ixi-UMS voice-mailbox or not.

When a profile is defined for during off-hours or during breaks, this profile is activated automatically according to the fixed times.

Remark:

Depend of the settings the user can change these settings via the ixi-UMS voice-mailbox configuration.

Remark: These times are not valid for the profile "Vacation“.

Version ixi-UMS_Enterprise_6.70