The My presence display in the Main window shows the user's currently set presence information (or the information determined by estos UCServer) . Therefore the user can see at any time how they are visible in the system for other users. The user interface visualizes upcoming appointments, status of phones, including set call forwardings and allows access to the settings of estos ProCall Attendant Console.
[1] My own presence
[2] Availability/Status/Notice
[3] Current logged in user
[4] My lines
[5] My audio/video devices
[6] My chats
[7] My calendar
[8] My inbox
[9] Main menu
This range consists of several parts (in the sequence of the numbering):
This menu can be opened with clicking on the presence symbol and is used to change the own presence state and for configuring of presence profiles.
A presence profile is formed from the presence status, a memo and a call forwarding profile. Optionally, an availability can be entered in the presence profile which is signaled and displayed to other users. Creating a separate presence profile is described later on in this section.
Presence entries
The first part of the menu displays the currently available presence profiles. There are four pre-defined profiles, one for each presence status. The menu entry describes precisely what is set on selection.
Reset status
With this, the user can reset a manually set presence state. This does not change the memo or set call redirections.
Set presence…
Opens a dialog with which all presence aspects can be set simultaneously. The user can select their status, the memo and a diversion profile here and set them by confirming with OK. Cancel closes the dialog without making changes to the presence.
Edit presence profiles…
Opens a dialog which can be used to configure presence profiles.
There are four default profiles, which can't be deleted but adopted to your needs.
The user can also create own additional profiles with the New button.
As well Edit as New open a further dialog which permits all aspects of a profile to be set.
Change grouping attribute
In the "Set grouping attribute" sub-menu, under Presence settings, you can set or again remove the grouping attribute assigned to you, provided an administrator configured this in estos UCServer. A grouping attribute is another item of information which any user can set for himself/herself and which is displayed to other users in Favorites or in other contact groups and also in the contact tooltip. The grouping attribute makes it possible for users to specify flexible properties such as team affiliation, area of responsibility and work focus and to make these visible to other users. Grouping attributes can be used to display contact groups for all grouping attributes in use and to automatically sort contacts according to the grouping attributes they set for themselves.
Extra info
In the "Set grouping attribute" sub-menu, you can enter an item of free text as additional information for a grouping attribute, provided you previously set a grouping attribute for yourself. This free text is then displayed with the grouping attribute to other users in the presence tooltip of your contact.
Version 8.1