Advanced

Telefonanlagen unterstützen unterschiedliche Optionen und Funktionen. Abhängig von der angebundenen Telefonanlage können nachfolgende Funktionen/Optionen beeinflusst werden. Es werden Ihnen nur die Möglichkeiten angeboten, die von der Telefonanlage und dem ECSTA unterstützt werden.

Alcatel OXO Connect

  • Snapshot for active calls
    The driver can validate existing calls. This prevents that calls are displayed on the PC that do no more exist in the PBX system.
    Enter a time interval in seconds.
    The higher this value, the longer it can take for the driver to detect a false call. The lower this value, the higher the load on the telephone system.
  • Emulate blind transfer
    If the PBX system does not offer blind transfer the driver can emulate this feature. The driver will setup a consultation transfer which is merged as soon as the called destiation is rings.
  • Blind transfer timeout
    Timeout for the blind transfer emulation. The consultation call must be answered within this timeout. Otherwise the consultation call is canceled and the intial call is retrieved.
  • Rules for detecting SIP lines
    Via "Edit rules" you reach a dialog where you can define whether SIP lines should be detected automatically or via a set of rules by the ECSTA, filtered out and thus not forwarded to the line management of Tapi or not. When automatically filtering out SIP lines, all lines that have been configured in the system for the "SIP" device type are filtered out. When filtering out SIP lines via a set of rules, the administrator must create a set of rules (see set of rules for filtering out SIP lines) for the phone numbers, names or IDs that determine which lines are filtered out.
  • Snapshot for active calls
    The driver checks in the given time interval whether the currently displayed calls still exist in the telephone system
    You can enter a time interval in seconds here.
  • Retry MonitorStart
    In the event that the driver cannot start monitoring an extension because, for example, the extension has not been connected to the PBX, the driver will attempt to start monitoring at periodic intervals.
    Enter a time interval in seconds.

Avaya IP Office Connect

  • Back to the held contact when ending a consultation call
    When ending a consultation call, you can select whether the held call party should be reconnected automatically or remain on hold.
  • Rules for detecting SIP lines
    With "Edit rules" you get to a dialog where you can define if SIP lines should be detected by the ECSTA via a set of rules, filtered out and thus not forwarded to the line management of Tapi (See set of rules for filtering out SIP lines).
  • Format line names
    The TAPI line names can be changed by this setting.
    Default = Line number / Name
    Call number = line number
    Name = Name
  • Snapshot for active calls
    The driver checks in the given time interval whether the currently displayed calls still exist in the telephone system
    You can enter a time interval in seconds here.

Mitel MiVoice Office 400

  • Back to the held contact when ending a consultation call
    When ending a consultation call, you can select whether the held call party should be reconnected automatically or remain on hold.
  • Rules for detecting SIP lines
    With "Edit rules" you reach a dialog where you can define whether SIP lines should be detected automatically or via a set of rules by the ECSTA, filtered out and thus not forwarded to the line management of Tapi or not. When automatically filtering out SIP lines, all lines that have been configured in the system for the "SIP" device type are filtered out. When filtering out SIP lines via a set of rules, the administrator must create a set of rules (see set of rules for filtering out SIP lines) for the phone numbers, names or IDs that determine which lines are filtered out.
  • Phone Number Format
    You can use rules to change the phone numbers that are reported by the driver to the application. You can also change the phone numbers that are sent from the PC to the telephone system.
  • Format line names
    The TAPI line names can be changed by this setting.
    Default = Line number / Name
    Call number = line number
    Name = Name
  • Snapshot for active calls
    With the given interval, the driver checks whether the currently displayed calls still exist in the telephone system. Enter a time interval in seconds.

Panasonic

  • Readout line names
    If this option is active, the names of the telephones from the telephone system are requested.
  • Read active lines only
    Only lines on which a telephone is in operation are read.
  • Snapshot for active calls
    With the given interval, the driver checks whether the currently displayed calls still exist in the telephone system. Enter a time interval in seconds.
  • Retry MonitorStart
    In the event that the driver cannot start monitoring an extension because, for example, the extension has not been connected to the PBX, the driver will attempt to start monitoring at periodic intervals.
    Enter a time interval in seconds.

Unify OpenScape Business

  • Feature Code FlexCall
    The feature code configured in the telephone system for the FlexCall function is entered here. This is used for the CLIP No Screening feature. CLIP No Screening only allows you to set other extension numbers within the company. You cannot use this to transfer any number to the exchange.
  • Report incoming calls on busy extension
    If call waiting is not configured for subscribers in the telephone system, the driver can still signal a short incoming call on these lines. The user can thus recognize that he has been called.
  • Offer CLIP no screening
    If this option is active, the driver can transfer an individual phone number with outgoing calls. See also Feature Code FlexCall.
  • Recognition of existing calls
    If enabled, the phone system can recognize existing call while opening the line. Please note that not all call parameters are discovered!
  • Fees
    The charge multiplier allows you to adjust the charge information reported by the PBX to the driver.
  • Rules for detecting SIP lines
    With "Edit rules" you get to a dialog where you can define if SIP lines should be detected by ECSTA via a set of rules, filtered out and thus not forwarded to the line management of Tapi (See set of rules for filtering out SIP lines).
  • Snapshot for active calls
    The driver can validate existing calls. This prevents that calls are displayed on the PC that do no more exist in the PBX system.
    Enter a time interval in seconds.
    The higher this value, the longer it can take for the driver to detect a false call. The lower this value, the higher the load on the telephone system.
  • Retry MonitorStart
    In the event that the driver cannot start monitoring an extension because, for example, the extension has not been connected to the PBX, the driver will attempt to start monitoring at periodic intervals.
    Enter a time interval in seconds.

Version 7.3.1.5073