Groups

User groups are used to group users and for granting mutual rights.
The administrator defines which authorizations the group members have against each other. In addition, they can define a group leader and optionally a deputy who can have additional authorizations.

General

• Group name
  In addition to displaying the group name, it is possible here to define a group line and its rights towards the group members,
• Head of group / deputy
  The group leader and their (optional) deputy have a superior role in the group but only in that they can be granted extended authorizations to the group members.
  The users entered here do not have to be group members.
  If a group leader is defined, the authorization field in which the authorizations can be defined appears.
• Group settings active
  If the group settings are active, all settings apply for the members of the group. The group settings have no influence if they are deactivated. This setting does not change the status of the user profiles (active / inactive).

Services
Which software and functions the group users may use is defined here. If you allow a function in the group it applies for all group members. If you do not allow a function in the group this does not mean it is disabled for all group users - the user's individual settings are then used.

Field	Value
Start chat	If this option is activated the user may send text messages to other users.
Softphone, audio chat	If this option is activated, the user is allowed to use audio chat and softphone with other users.
Softphone, audio/video chat	If this option is activated, the user is allowed to use softphone, audio chat and video chat with other users.
Accept screen sharing requests	If this option has been enabled, the group users may only use scree sharing features when they have been invited to do so by other users.
Initiate desktop sharing	If this option has been enabled, the group users may independently share their screen with other users as well as invite other users to share screens.
Use phone books	If this option is enabled, the user may use phone books as a contact data source. The terms of use of the respective manufacturer must be observed. Phone books are connected via estos MetaDirectory.
Use apps	If this option is enabled, the user is allowed to use the mobile apps. The setting can be changed only if this right has not already been assigned in the global permissions.
The group’s journal will be visible to the group leader.	If this is option is activated, the group leader (and his deputy) can view the journal of all group members, except calls marked as "private".
The group’s journal will be visible to the whole group.	If this option is activated, all members can view the journal of all group members, except calls marked as "private".
Journal entries may be modified	If group members are allowed to see the each other’s journal entries, they will also be allowed to modify the entries with this additional option.

Members
The group members are listed here and can added to or removed.
If Active Directory® is being used as the user management system, the P flag in the Type column will indicate that this group is the primary group of users. The primary group assignment cannot be configured here.

Authorizations
Here the authorizations can be set for the group members to each other. A predefined menue simplifies the authorizations settings into several levels. Depending on the authorisation level for the group a predefined rights setting is given regarding access to information like presence, calendar, primary and secondary lines states. The predefined settings can be changed by checking or un-checking rights-related checkboxes. In this case the authorisation level is set to 'special'.

Monitor groups
Here contents of the monitor and the favorites can be specified. Thus to each member of the group the members (activated for ProCall) of the registered group are shown automatically in a "ProCall group" of the monitor and/or the favorites. At the user the administrative groups are marked with a lock symbol and cannot be filled individually with contents.