When several locations are connected to the ixi-UMS Kernel it has to be determined, which outgoing messages shall be sent via which location. The outgoing messages can be routed by means of the recipient number (destination) or by means of the (Sender)-information from another determined field.
Additional Routing Field: ONE header field can be stated here, which shall be utilized by the ixi-UMS Kernel for the "Outbound"-Routing. The entry then applies to all the message types. Which fields can be used is described in the following at "additional routing field".
Via "Add", the routing entries are created.
Hint: When using "SMS via fixed lines" please note, that the outgoing SMS from one user must always be sent via the same site. A routing to "Destination" is not possible. If the e-mail sender address is the same of all the users and therewith cannot be used as routing criterion, the header field "X-COVERINFO-Businessphone1:" or "X-COVERINFO-BusinessFax:" can be used for the routing, for example. These fields are filled in most environments at all the users and contain the site information that can be used as criterion.
When "MWI"-messages" are routed, one of the additional header fields, in which telephone/fax-sender number information is entered, shall be used as a criterion. If you must route to destination (not recommended), you have to take care that there is ALWAYS an additional prefix entered with MWI-messages. The routing for Alert (MWI)-messages therewith must always be configured separately and does not fall into the selection "All" with destination routing. In this case, please enter 1+49... for "MWI on" 0+49... for "MWI off as "Rule" at "Alert"-messages. Normally, both rules then must be entered per site with destination routing.
At "Test Rules", the rules and the order of the utilization can be checked. Please take care that with with every test both the fields are filled out.
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Version ixi-UMS_Enterprise_6.70