Info Server

ixi-UMS can be set up as so-called Info Server for the polling of faxes or voice announcements.

There are two different procedures:

 

·Polling

Polling means the recall of fax/voice-documents, that are addressed directly via the extension number and then e.g. transmitted to a fax machine.

 

·On Demand

Documents can be polled from the ixi-UMS Info Server selectively voice-directed. The documents themselves and the respective announcements are designed in a tree structure at the ixi-UMS Kernel via several levels, where necessary. The caller is informed about the single options to choose by announcement, the selection of the respective menu items is done via DTMF. ixi-UMS delivers the document as soon as the caller reaches the wanted document and starts the fax reception, e.g. by redirecting the call to the own fax machine.

 

 

Version ixi-UMS_Enterprise_6.70