Favorites

Frequently used contacts can be stored in estos ProCall in the Monitor. In addition, estos ProCall offers you the option of storing such Active contacts in the main window in the Favorites tab.

At the tab Favorites the most important contacts can be stored. They can be sorted in free allocatable groups without the need to use the Monitor window. For more information please refer to Monitor and ActiveContacts.

Special Favorites tab functions
Unlike the monitor, the Favorites tab has special functions. Contacts in the search result list can, for example, be added to this tab with the Add to Favorites context menu function.

Line group
A special group can be dislayed in the Favorites tab which contains all phone lines which your system administrator has configured for you. You can display this pre-defined line group if you activate the appropriate option in the settings dialog on the View page.

Please note that your Administrator can exclusively change the contents of the group. For you the group is read only. This is by the symbol   in the title bar. If new lines are added or old ones removed, the group is automatically updated accordingly.

	If the pre-defined lines do not satisfy your needs you can copy the elements into a new group which you create and then deactivate the pre-defined group in the settings dialog. Please note, however, that this is then no longer automatically updated in case of changes.
	Unlike in the monitor, the groups cannot be arranged next to each other in the main window.