If the "Collection group" option is activated on the "General" tab, the "Collection group" tab is activated. Depending on which option is selected, different options are displayed on the "Collection group" tab.
Incoming calls on this line are delivered to all members of the group who have assigned a SIP line and use ProCall as a softphone.
The call is not displayed for members who only have a TAPI line.
The group must be assigned the phone number of a SIP line under which the group should be reachable.
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The call group is managed exclusively in UCServer. No information is passed on to the telephone system. |
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Since the estos UCServer manages the hunt group itself and no information is passed to the PBX, members can have SIP lines from different number ranges and PBXs. |
See Voice Services for more information.
Version 8.6