Remote Desktop Mode

If the estos ProCall client can be set up for "Remote Desktop Mode". In this mode, a ProCall client without connected devices controls another estos ProCall client to which headset and/or a camera are connected.
In a Remote Desktop session with the estos ProCall client installed on the remote computer (e.g. on a Terminal Server), you can then control the calls in the locally installed estos ProCall client to which your Headset is also connected.

The telephony functions supported by Softphone and AudioChat can be used in full. The call control functions on the headset (HID buttons) can be used as usual.

You have to initiate or accept screen sharing calls on the local estos ProCall client. VideoChats can only be initiated on the local estos ProCall client. As long as the controlling estos ProCall client ("Execute remote control" operating mode) is active, VideoChats are accepted as AudioChat.
The following procedures have been defined for this purpose:

• When there is an incoming VideoChat, a call appears on the controlling remote client, which can only be accepted via audio.
  
  
• An outgoing VideoChat can only be started on the locally installed estos ProCall


• Screen sharing can only be accepted or started on the locally installed estos ProCall

You can find more information on the setup under Customise estos ProCall - Appearance and behavior - Advanced.