Time-scheduled tasks

SMTP-Server / Port

Specify the name or IP address of your SMTP Server here and the port number in the next field. Port 25 is generally the port for an unencrypted connection. Port 587 is mostly used for TLS encrypted communication. However this value can also differ depending on your SMTP Server.

Authentication options

Depending on the configuration of your SMTP server, you have the following authentication options:

  • Use Windows® Service Account
    To use this option, your ProCall Analytics Data Service must run under an account other than the LocalSystem. Activate the option "Use this account for authentication".
  • User name and password
    Enter the user name and the password.
  • Log in anonymously
    Leave the user name and password empty.

Sender e-mail address and sender display name

The sender of the e-mail address is specified here as well as the display name under which the e-mails of ProCall Analytics are sent.

After having configured everything you can check whether your configuration is correct. To do this, click the “Test mail sending...” button. A dialog opens in which you specify the e-mail address where the test e-mail should be sent. If you receive this, the configuration is correct. Please also check your spam folder, if necessary. If e-mail sending fails, an error message appears.

If no SMTP configuration was made by you here, ProCall Analytics cannot send any emails with report, export data or status messages. If you do not require this function, you can leave this page empty.
Anonymous login onto SMTP Server: As an anonymous login (without user name and password) onto the SMTP Server is very insecure, Microsoft® recommends not using it. A simply SMTP Client or even a virus can be sent in the name of an employee's mail. If you use a Windows® Client, the ideal option is to log in via the Windows® authentication. In this way, the employee does not have to specify a user name or a password but a high level of security is achieved. Logging in using a user name and password is only truly secure with TLS encryption. Otherwise transmitted passwords in plain text can be captured with network analysis tools. We therefore recommend either "Use Windows® Service Account" or logging in via user name and password for the configuration of ProCall Analytics

Version 8.3