Voice Services - Call groups

If a group available in estos UCServer is activated on the "General" tab as "call group for Voice Services", the "Voice Services" tab is switched active.
On this must the phone number from the range of the Voice Services line group is entered under which the group is to be reachable.

An incoming call is signaled to all group members logged on to the group, on all terminals and phone numbers in each case.

For group members, the estos ProCall client for Windows® expands with a new function. The user can log in and out of the group.
If the "Is a collective group" option is activated, the tab "Voice Services" is switched to active. On this, the call number must be entered on which the group is to be reachable.

If the "Switchboard" menu item is activated, an additional telephone number that can only be reached externally can be entered for the call group. Here you can enter single-digit phone numbers. e.g.: +498151368560

Timing

Optionally, it can be specified for each group whether and when incoming calls are only answered with an "end of work" announcement.
By adding multiple entries, different times can be set for the days.

Example:
The company's opening hours are:
Monday to Thursday: 8:00 a.m. - 5:30 p.m
Friday: 8:00 a.m. - 3:00 p.m

The following entries must be defined as closing times:
Mon, Tue, Wed, Thu: 5:30 p.m. - 8:00 a.m
Fri: 15:00 - 23:59
Sat, Sun: All day - All day

All announcements for ProCall Voice Services must be WAV files in the following format: Mono, 8kHz, 16 bit, PCM