Contacts are displayed as ActiveContacts in the Favorites tab.
>In addition to ActiveContacts, these entries can also display speed dial destinations.
ActiveContacts are showing the presence of a contact. Additionly they offer buttons for call establishment, chat capabilities and they grant access to the context menu offering further functions.
The tooltip help of an ActiveContact contains all available information in text format.
A double click on an ActiveContact opens a window showing the related contact details. A right click on an ActiveContact opens the related context menu offering further functions.
Moving the mouse over the ActiveContact buttons displays a tooltip help. A left click on an ActiveContact displays the function buttons listed below:
Icon | Description |
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Call a contact by phone, plan a phone call or prepare a phone call. |
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Start a VideoChat with the contact. The icon is inactive or grey if the related contact doesn't offer the feature, if no Video and Audio devices are available or if the feature is deactivated. |
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Start a Chat with the contact. |
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Schedule an appointment with the contact. |
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Write a new email to the contact. |
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The menu item Authorisation level enables users to change the user rights for the specific contact. |
The actual presence of a contact and its services changes dynamically the availablility and status of the related indicators or buttons.
Depending on the existing authorizations for this contact the following icons are displayed:
Icon | Description |
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Presence | The presence icon displays the contact status. |
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The small phone icon displays a user's line and its status. A phone is displayed for each of the user's visible lines (maximum two). If the line is diverted the phone is complemented with a small arrow. |
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The small calendar icon displays the status of the user's calendar if there is an appointment now or in the future (within 24 hours). |
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If a user is not logged in with a Windows® Client or is in idle mode and simultaneously logged in with ProCall Mobile to the UCServer, the cell phone icon appears in ActiveContact. |
Version 7.3.1.5073