The ixi-UMS AutoAttendant is a client/server application. By means of the Auto Attendant Client, you can create projects or edit already existing ones. When you finished a project, it is transferred to the server and then can be carried out by the Auto Attendant Server, which is part of the ixi-UMS Kernel.
A check-in/check-out concept is used hereby. Such concepts are also common in configuration management systems. This brings about the following advantages:
·Projects that are in progress at the moment are marked accordingly and cannot be checked out again. Conflicts with the processing by several users thus are avoided. ·Changes that are made at a project do not have any influence on the productive application first. Only when all the changes are made and the project is checked-in again, the productive application is changed, too.
In order to make the creation of an Auto Attendants as simple as possible, a module concept is used. Every module already wraps a great range of performance. This makes the project clearer, logical constructs (like: if...then...else) do not have to be used. The eventuality to forget something or make mistakes in "programming" therewith is reduced to a minimum.
The following modules are available for your own applications:
In addition to that, modules can be used that only play an prompt and then either "hang up"
Some of the modules (like Menu and Calendar) have "exits" that represent different selection options. With the "Menu" module, for example, these are the different options available for the caller. Further modules can be added to these "exits" in order to be able to realize complex procedures.
With the buttons
|
Version 8.00