Important note

Announcements and recordings

Please observe the following instructions for recording or creating your greeting:

1.The ixi-UMS Voice-Mailbox is controlled through DTMF sequences. Therefore you can only retrieve messages from a DTMF enabled telephone

2.If you use a hands-free telephone, you may encounter the effect that options in the ixi-UMS Voice-Mailbox menus are chosen arbitrarily without interaction from your side. The reason for this effect is that some tones in the announcement or menu voice are detected as DTMF. Turn down the volume of the phone or use the handset to avoid this problem.

3.The system can be set up at the server in a way that a global announcement valid for all the users is used. In this case, you can deposit your own announcement; however, this announcement might not be played. Please ask your administrator.

4.You can load existing announcements as a wav file into your ixi-UMS Voice-Mailbox.
These announcements must be recorded with ixi-UMS Business or be in one of the following formats: