Introduction

estos ECSTA for Avaya ACM offers a Telephony Service Provider (TSP) for Microsoft® Tapi 2.1 (also 2.2 and 3.0). This Tapi driver implements a central communication between a PC and the PBX system. estos ECSTA for Avaya ACM uses the Avaya Application Enablement Server (AE Service) for connecting to the PBX system.

For installation of the driver see Driver Installation.

For administration of the driver see Driver Administration.

Using in the network
Once the driver has been installed, you can use all extensions set up on the server as TAPI lines. If you are using server-supported CTI software, you can now install this to be able to control the telephones from all workstations. For example the estos UCServer.

estos UCServer
The estos UCServer is a CTI/UCC server software which distributes the telephony informations across the network using a graphical client or a multiline TAPI driver. Workgroups, domains, Active Directory® and Terminal Server are supported.