Logging

Here the CAPI-Trace is enabled and the trace level is determined.

 

hw-sms_Logging

 

In addition to that, the logging for the component SMS can be enabled.

 

 

The trace and the logging should only be enabled when problems with the ISDN-connection arise, after having consulted ixi-UMS Support Center.

 

 

 

 

 

ex_yellow_sm

The CAPI trace that can only be analyzed by well-trained staff. When the traces shall be analyzed by ixi-UMS Support, a PBX Configuration Sheet that has been filled out by the respective PBX-technician is mandatory!

In addition to that, only the current unsolved problem should be contained in the trace/log, this means only one call, fax etc. should be traced.

 

ex_yellow_sm

Please take into account that the trace-files and log-files can get big very quickly. You should activate the traces/logs only as long as it takes to analyze the problem!

 

Version ixi-UMS_Enterprise_6.70