Info Server

Fax- and voice-files can be provided for the polling.

 

Infoserver

The assigning of the call number for the polling or creation of the menu structure and the accompanying files to be polled is executed in a text file. The file can be opened via "Edit".

 

Polling

State the call number and the fax file to be polled. For the fax polling, the following entries are required:

 

Extension;;Optional Announcement;File Name.sff;5

 

Example:

385;;pricelistwav;IFA29908_Dokument1.sff;5

 

At the extension 385, the caller in this example hears the following announcement:

"Thank you for your interest in our price list". After that, the file "IFA29908_Dokument1.sff" is sent as a fax.

 

On Demand

The caller is informed about the single selection options by announcement, the selection of the respective menu items is realized via DTMF.

ixi-UMS delivers the document as soon as the caller has reached the wanted document and starts the fax reception e.g. by redirecting the call to the own fax machine.

 

For more detailed information about settings and the menu structure, please refer to "How To - Info Server".

 

For the creation of fax files to be polled, please read "How To - Creating Files for Fax Polling".

 

Remark:

Call numbers that are used for fax polling services here can not be used for the sending and the reception (only if both polling- and regular fax-services are used on the same ixi-UMS Server).

 

Version ixi-UMS_Enterprise_6.70