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In Greeting type it is determined, whether this user is enabled to use an individual or a personalized announcement.
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At Description of the call transfer destination is announced by (only individual) it is determined, who announces the selection for the forwarding of callers. This setting is only possible in combination with the announcement type "Individual".
System Default:
The setting of the ixi-UMS Server is used.
Only User:
The user must announce the selection for "Press 1 and 2" together with his individual announcement.
User and System:
The user deposits a regular announcement and the ixi-UMS system then plays: "Press 1 to leave a message or 2 to be forwarded to XXX"
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The Greeting default language defines whether the caller hears the German or the English announcement by default.
Language detection specifies the method used to find out the preferred language for the caller.
System default:
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The language determined at Default Language is played.
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Depending on caller address:
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Depending on what was set up on the ixi-UMS Enterprise server in the ixi-UMS Enhanced Voice Package under Country Codes / Languages, the caller will receive the announcement in the assigned language (if available) based on the sender number.
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Ask the caller for
language preference:
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The caller gets a selection of the available languages (German and English by default) and can choose which language he prefers.
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When a profile is defined for outlide off-hours or during breaks, this profile is activated automatically according to the fixed times.
Office hours can be set on the ixi-UMS Enterprise server in the ixi-UMS Enhanced Voice Package and/or set by the user using the ixi-UMS voice mailbox.
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