Routing

Routing in this context means the assignment of call number information to a user. ixi-UMS provides several methods for this. By Default, all the incoming messages are routed to the mail server by the "Called Address" (CalledPTYN). The called address is assigned to a user who receives the message. In contrast to this routing method, ixi-UMS Kernel offers the following options:

by Redirection

Inbound routing via the redirected number. For example, redirection of all telephones to one voice-mailbox number with announcement (ABA).

The left voice mail is forwarded to the UMS number, that the caller dialed originally (original telephone number). This number must be administered in the mail system.

by Caller Address

Incoming messages are delivered based on their sender information in the mail system.

If no DDI is entered, the procedure applies to all selected extensions.

In conjunction with "Via Redirection", the number entered under DDI can be dialled to retrieve messages from the ixi-UMS Voice-Mailbox (ixi-UMS Voice-Mail Server required) via office telephone. Optionally the PIN entry can be started directly.