What estos ProCall One R2 is able to offer you

The estos ProCall One R2 provides a broad feature set for communication and collaboration with remote call control, conference, presence information, instant messaging and SMS text messaging.

The estos ProCall One R2 with its various configuration options adapts perfectly for your personal daily working needs. The estos ProCall One R2 integrates well with your favourite applications for e-mail and contact data administration and optimises seamless your workflow and communication processes for business purposes.

Learn more about the essential functions and performance features of estos ProCall One R2 here:

  Contact search: Find information about the current contact.

estos ProCall One R2 automatically searches in case of an incoming or outgoing call for the appropriate contact information, based on the phone number (particularly the call partner) and displays this information. Which contact data sources are searched and in which order, can be defined in the configuration of the estos ProCall One R2 and (by the administrator) in the estos UCServer. If more contacts are found from several data sources for that phone number, the contact data which was last used is displayed as active.

Further you are able to search for the contact data of a person in the search window of estos ProCall One R2 by entering a name or parts of it. Then start the call or other activities from the contact detail window.

  Journal - tracking and planning communication

The estos UCServer journal informs you about all communication events, e.g. completed phone calls, missed calls and unavailable call participants. The information can be filtered and arranged according to different criteria.

The journal entries can be edited, marked, provided with notes and shared with other users.

All details for future telephone calls can be collected and edited upfront.

This allows you to keep an overview of your entire communications at all times. Important information cannot get lost anymore.