If you cannot establish a successful federation to other servers, the reason can be a misconfiguration or physical connecting problems. According to the configuration, different diagnostics options are available.Diagnostics available
|Please note that during the brief subscribtion of the presence for the connecting test under circumstances an authorization inquiry (receiver) can take place.|
Diagnostic results are divided into three categories:
|The test was completed successfully.
|The lines show the information that was determined by the test steps and should be rechecked. Discrepancies can often be detected here.
The name (Host) is determined by an IP address. Should this name contain no named parts of the desired device (that you would like to connect to), you should recheck the IP address. An incorrect number sequence is often the cause.
|An expected prerequisite was not found or the test was stopped because of an error.
Old test results can be restored with this button. This functionality is used primarily by our support to restore your saved reports and to be able to give you the best advice.
Save the results in a file if you cannot solve the problem and would like to have the help of our supports. Your personal consultant needs this file for an ideal consultation.