Installation at the workplace

The .msi file is double-clicked for installation at the workstation. The Windows® Installer will then start and guide you through the installation process. Various information is displayed to the user and configuration options are offered:

Version Information
The exact version number is displayed on the homepage.

If estos UCServer is installed on a 64-bit operating system, a message appears on this page that the 64-bit version of the TAPI driver must be installed if required.

License


The licence agreement has to be read and accepted by the user before the installation can be continued.

Set connection type

At the beginning of the installation, the environment for which the ProCall is to be installed must be specified.

  • Direct connection to UCServer
    The ProCall connects to the UCServer installed in the local network.
  • Connect to ProCall NEX or via estos UCConnect
    The ProCall connects to the corresponding estos GmbH services on the Internet.
Depending on the selection, the required connection data will be requested.

service features

If the UCServer is installed in the local network, it can be specified:
  • Install ProCall Workstation
    Select this option to completely install the ProCall application.
  • Install only the advanced Remote TAPI driver
    Select this option if you no longer require the ProCall application. Only the advanced Remote TAPI driver will be installed. With the help of this driver it is possible for third-party software to use all of the functions via TAPI with the estos UCServer.

This selection is not offered during installation for the connection to estos UCConnect or ProCall NEX.

Automatic Software Updates
You can specify whether the ProCall should be kept up to date by the estos UCServer. If this is the case, a local Windows® service is set up that is connected to the estos UCServer and downloads and installs the latest client software as required. However, this requires the software update service to be activated on the estos UCServer.

Tapi driver installation options
If you install the complete ProCall application, you can also select here which Tapi driver is be installed.

  • Do not install a Tapi driver
    The latest version of estos ProCall doesn't need a TAPI driver anymore for communication with the estos UCServer. All functions are now available via direct communication. This simplifies the installation and servicing of the software, especially on terminal servers.
  • Install the Client TAPI driver
    The client TAPI driver allows third parties the dialing via TAPI. The driver uses estos ProCall as a connection with the estos UCServer to carry out the dialing process. No additional TCP/IP connection is required and the installation and servicing of terminal servers are considerably easier than with TAPI.
  • Install the advanced Remote TAPI driver(only for installations with estos UCServer in the internal network)
    With the help of this driver, third party manufacturer's software can use all functions via TAPI and the estos UCServer. Nevertheless, this driver needs another TSP/IP connection with the server.

Connection to the server

The server to which estos UCServer is to connect is specified here.
The details depend on the selection made under "Specify connection type".

Connect to ProCall NEX or via estos UCConnect
The UCConnect ServerID or the alias of the ProCall NEX instance must be entered.

Direct connection to UCServer
The server name or its IP address is entered in the input field when using static configuration.
The server can be searched with Search server... in the local network and then selected. The displayed list contains the following information about the servers found:

Computer nameThe computer name of the server
VersionInformation about the installed version of the estos UCServer
Method of localization "Broadcast" means, that the server has answered a search inquiry on the local network.
"DNS Service Record" means, that the server was setup in the DNS as a service provider.

If the DNS Service Location Record is used for the server configuration, no user input is required as the software automatically searches for and configures the estos UCServer in this case.

After the final entry of the target folder for the program installation, the software is installed and the installation is completed.

Then start the basic configuration by activating the checkbox and selecting Complete.

Version 8.6