Characteristics

General

Display estos ProCall Attendant Console with Windows® log-on
Use this option if estos ProCall Attendant Console is to be started automatically when the system re-boots. The client is always started minimised in this case.

Show start process
Check this checkbox if you want more detailed information to be shown on the screen when estos ProCall Attendant Console starts.

Show speech bubble for

If at least one of this settings are active a speech bubble will show you the according information near the windows taskbar.

• Unread E-Mails
  Display of new e-mails in the in-box
• Chats
  Display of unanswered chats
• Planned calls
  Display of planned calls due
• Challenge-Response
  Display of open Challenge-Responses
• Fax messages
  Display of new Fax messages in the Inbox

Advanced

• Open Contacts by default for editing
  Contacts are normally opened for display in estos ProCall Attendant Console. Alternatively, you can set-up the contacts to be always open for editing. By keeping the CONTROL key pressed down, you can switch to the operation not selected by default when clicking on a contact.
• Commit contact detail tabs last selected to memory
  With this function, you will open the contact detail window always with in the same tab. If you close the contact detail window in the tab "Unprocessed", the page "Unprocessed" will automatically appear when you next open a contact.
• Register as default telephony application
  Here you can control whether estos ProCall Attendant Console should automatically register itself automatically at start as a standard-telephony application. The standard-telephony application takes on telephone dialing requests on the TAPI level and diverts this to the telephone or telephone system.
• Register as default Instant-Messaging application
  This lets you control whether estos ProCall Attendant Console is to automatically register at start as a default application for instant messaging. The default application for instant messaging is for example used by Microsoft Outlook® to start chats or to get contact information such as presence, contact name or contact picture.
• Play notification sounds
  Notification sounds of estos ProCall Attendant Console will be configured through the audio scheme of Microsoft® Windows®. You can switch off notification sounds altogether here and open the relevant Windows® settings page.