Settings for Polycom telephones

For the correct operation of the telephones at uaCSTA Server for SIP Phones, certain settings must be made in the telephone. Please consult the product documentation provided by the manufacturer together with the settings described here. The settings described here refer to a specific firmware version and may change during the course of further development. This information may therefore not be complete for the firmware that you use.

Settings for a Polycom VVX 411 oder VVX 350 - Firmware Version 6.1.0.6189 - October 2019

  • Open the web page of the telephone.
  • Search for a line which has not been used thus far, in our example Line 2
  • Make the following settings:
    • Select identification
    • Display name: uaCSTA
    • Address: MAC address of the telephone Example: 64167F011214
    • Select authentication
    • User ID: MAC address of the telephone Example: 64167F011214
    • Password: the password stored in the uaCSTA Server for SIP Phones administrator under Telephone Connection
    • Select server 1
    • Special-Interop: CSTA
    • Address: DNS name or IP address of the telephone interface in uaCSTA Server for SIP Phones. Example: uaCSTAServer.mydomain.com
    • Port: port of the telephone interface in uaCSTA Server for SIP Phones. Example: 5060
    • Network transport: Protocol of the telephone interface in uaCSTA Server for SIP Phones. Example: TCP
    • Sequence (s): 300
    • Register: Yes

Version 7.0