For using the CSTA server, the PBX system must be configured by a service technician. The following settings must be configured:
Setting | Value |
---|---|
'System Configuration' > 'System Capacity' > 'License Option Selection' | |
Mitai/TAPI Computer Integration | YES |
'Class of Service Options' for phones and trunks | |
HCI/CTI/TAPI Call Control Allowed | YES |
HCI/CTI/TAPI Monitor Allowed | YES |
Version 7.0