For using the CSTA server, the PBX system must be configured by a service technician. The following settings must be configured:
| Setting | Value |
|---|---|
| 'System Configuration' > 'System Capacity' > 'License Option Selection' | |
| Mitai/TAPI Computer Integration | YES |
| 'Class of Service Options' for phones and trunks | |
| HCI/CTI/TAPI Call Control Allowed | YES |
| HCI/CTI/TAPI Monitor Allowed | YES |
Version 6.0