Routing Methods

Normally, the standard routing setting is used for the delivery of the messages to the users.

The messages are delivered to the user the dialed recipient number was assigned to.

In some cases, however, other routing methods may be more suitable or must be used in addition.

·Route-by-Redirection

When a call is redirected from a telephone to another address/workstation, the number of the redirecting device is stored in the call data and available at the called address/workstation. The called redirecting number then can be used as incoming routing address.

This makes sense when you redirect your calls from your telephone to your ixi-UMS Voice-Mailbox to "No Answer". The PBX does not allow you to configure an ISDN-connection with enough MSN's and DDI's for ixi-UMS. In this case, all your users have identical telephone- and voice box numbers, as the redirecting number is the address of the telephone, which redirects the calls to the ixi-UMS Voice-Mailbox. subsequently used as routing information.

·Route-by-Caller Address

Route-by-Caller Address means that the phone number of the caller is used for inbound routing.