Configuration of Call Transfers

To set up call forwarding for your ixi-UMS Voice-Mailbox, you first have to do the same in all versions as described under "Recording announcements". Then select the menu item "2" in the profile services to set up call forwarding.

Depending on whether you need to speak a descriptive text (always required for personalized announcement) or included in the individual announcement you will be offered the following:

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1.When the caller is offered the selection from the server

Enter the phone number the caller shall be transferred to.

Dial "1" to record a description text or "2" to continue without description text.

After having recorded the description text or having selected 2 (No Recording), the call transfer is saved.

Remark:

If you enter only an asterisk "*" instead of a call number, the call transfer is disabled.

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2.When the selection is offered to the user by your individual announcement -

Enter the phone number the caller shall be transferred to.

You have to record the selection "Press "1" to leave a message or "2" to be transferred to XXX" along with your announcement. There is no announcement or selection imported from the server.

Remark:

If you enter only an asterisk "*" instead of a call number, the call transfer is disabled.

Before activating your configuration, you should check the settings by calling your mailbox.

Version ixi-UMS_Enterprise_7.10