Important Notes

·The ixi-UMS Voice-Mailbox is controlled through DTMF sequences. Therefore you can only retrieve messages from a DTMF enabled telephone

·If you use a hands-free telephone, you may encounter the effect that options in the ixi-UMS Voice-Mailbox menus are chosen arbitrarily without interaction from your side. The reason for this effect is that some tones in the announcement or menu voice are detected as DTMF. Turn down the volume of the phone or use the handset to avoid this problem.

·The system can be set up at the server in a way that a global announcement valid for all the users is used. In this case, you can deposit your own announcement; however, this announcement might not be played. Please ask your administrator.

·You can be informed about new ixi-UMS-messages by SMS or MWI. When the messages are accessed via dial-in by telephone, the message counter and MWI-status (where applicable) on the phone is/are reset as soon as you call the message menu.
When the messages are accessed via the mail client, the message counter and the status indication on the telephone (when applicable) has/have to be reset manually.
You can do this via the ixi-UMS Client Tools or via an e-mail to NOTIFIER_EXPRESS_OFF@ixialert.com. The e-mail does not need to have any content.