Remote Inquiry

At Access Mode it can be determined, whether the user can only receive voice mails, record his announcements additionally or also access his mailbox.

 

Zugriff_en

If System default is chosen, the settings of the ixi-UMS Voice-Mail Server are used.

 

Please take into account the different settings at "Remote Inquiry" and the "Mobile Package" here.

 

System default:

The settings at the ixi-UMS Voice-Mail Server are valid.

No login via telephone:

The user is not entitled to log in. He cannot record any announcements or access messages.

Login via telephone

(only profile settings):

The user is entitled to log in via telephone, record his announcements and set all the profiles, independent of the settings in "Global User Settings - Login via telephone".

Login via telephone and

remote inquiry:

The user is entitled to log in, set his profiles and access his messages, independent of the settings in "Global User Settings - Remote Inquiry"

 

Fernabfrage

 

 

At Menu language it is determined, in which language the Mobile Menu is announced to the user.

When the user forgot or entered his PIN incorrectly several times, a new PIN can be assigned here.

 

 

By default, the users can dial in their voice box from any telephone and log in by means of PIN-entry.

 

At Allow access without PIN-entry, phone numbers can be stated from that the user can change his profile settings and access his messages without having to enter the PIN. When dialing in from a number defined here, the main menu is read to the user immediately.

 

When the Restriction of the remote inquiry is enabled, the log in by telephone can only be done by the call numbers defined subsequently AND the allowed phone numbers at Access withour PIN. If “System Default“ is selected, the restrictions as determined at the ixi-UMS Voice-Mail Server are valid.

 

When entering phone numbers for the general access or the access without PIN you have to take care, that the phone numbers are deposited in the format +49 8142 47990.

 

Remark:

If the access is restricted to one phone number, the caller ID must not be suppressed.

 

Version ixi-UMS_Enterprise_7.10