Call forwarding - feature and option

Call forwarding can only be set up if the server meets certain criteria and is not always offered. Depending on the settings in the ixi-UMS Voice-Mail Server, you can set up call forwarding via the menu on the phone and / or via the ixi-UMS voice-mailbox configuration.

Please note:

The call forwarding destination entered on the phone is included in the call forwarding destination list for the browser-based ixi-UMS voice mailbox configuration. If a call diversion has been set up on the telephone, it will be marked as "TUI" in the ixi-UMS voice-mailbox configuration.

If call forwarding is set up, the caller can decide whether to leave a message or to connect to another number (for example, your phone). The ixi-UMS Voice-Mail Server offers 2 options:

1) The required selection for the caller is played by the server (mandatory for personalized announcement) or

2) You must offer the selection to the caller in your individual announcement additionally.

Which option can / should be used is set on the ixi-UMS Voice-Mail Server and can be changed by you in the browser-based ixi-UMS voice-mailbox configuration.

In this case, the caller first plays the announcement you have stored. Thereafter, the following options are played by the ixi-UMS Voice-Mail Server:

"Press "1" to leave a message or "2" to be transferred to <description text> or <phone number>."

With this setting, you should record a description text in order that the caller is informed about to whom he is transferred.

This variant is mandatory for you if you use a "personalized" announcement.

You have to record the selection "Press "1" to leave a message or "2" to be transferred to XXX" along with your announcement.

There is no announcement or selection imported from the server.