Installation at the workplace

For the installation on the PC, the MSI file has to be double clicked. Then the Windows® installer starts and guides through the installation process. During that process, different information is shown to the user and options are offered for the configuration. They are explained here:

Version Information
The exact version number is displayed on the homepage.
If estos ProCall is installed on a 64-bit operating system, a note is displayed here on this page that the 64-bit variations of the TAPI driver have to be installed.

License
The licence agreement has to be read and accepted by the user before the installation can be continued.

Application installation options

  • Install ProCall Workstation
    Select this option to completely install the ProCall application.
  • Install only the advanced Remote TAPI driver
    Select this option if you no longer require the ProCall application. Only the advanced Remote TAPI driver will be installed. With the help of this driver it is possible for third-party software to use all of the functions via TAPI with the estos UCServer.

Automatic Software Updates
Users can decide here whether they want to allow the estos UCServer to update the estos ProCall to the latest version. If this is the case, a local Windows® service is setup, which has a connection with the estos UCServer and downloads and installs, when required, the latest client software. This requires that the software update service in the estos UCServer is activated.

Tapi driver installation options
If you install the complete ProCall application, you can also select here which Tapi driver is be installed.

  • Do not install a Tapi driver
    The latest version of estos ProCall doesn't need a TAPI driver anymore for communication with the estos UCServer. All functions are now available via direct communication. This simplifies the installation and servicing of the software, especially on terminal servers.
  • Install the Client TAPI driver
    The client TAPI driver allows third parties the dialing via TAPI. The driver uses estos ProCall as a connection with the estos UCServer to carry out the dialing process. No additional TCP/IP connection is required and the installation and servicing of terminal servers are considerably easier than with TAPI.
  • Install the advanced Remote TAPI driver
    With the help of this driver, third party manufacturer's software can use all functions via TAPI and the estos UCServer. Nevertheless, this driver needs another TSP/IP connection with the server.

Connection to the server
The server with which the estos ProCall should connect to is entered here.

The server name or its IP address is entered in the input field when using static configuration.
The server can be searched with Search server... in the local network and then selected. The displayed list contains the following information about the servers found:

Computer nameThe computer name of the server
Priority for automatic server identification The priority is used with automatic server search and configuration. The higher the number, the higher the priority of the server.
Method of localization "Broadcast" means, that the server has answered a search inquiry on the local network.
"DNS Service Record" means, that the server was setup in the DNS as a service provider.

If the DNS Service Location Record is used for the server configuration, no user entries are necessary, because the software searches and configures the server automatically.
How to set up a DNS Service Location Record is described in the server help.

The server name or its IP address must be entered in the input field.
The server can be searched for and selected in the local network with Search server.... The list displayed contains the following information about the servers found:

Computer nameThe computer name of the server
VersionInformation about the installed version of the estos UCServer

After the final entry of the target folder for the program installation, the software is installed and the installation is completed.
Tick to open the base configuration.

Version ProCall_Enterprise_7.6