Voice Services - Hunt groups

A group available in the estos UCServer can be activated as a "hunt group" for the Voice Services.

If the "Is a collective group" option is activated, the tab "Voice Services" is switched to active. On this, the call number must be entered on which the group is to be reachable.

If the "Switchboard" menu item is activated, an additional telephone number that can only be reached externally can be entered for the call group. Here you can enter single-digit phone numbers. e.g.: +498151368560

An incoming call is signaled on all devices to all group members registered with the group.

For group members, the estos ProCall client for Windows® expands with a new function. The user can log in and out of the group.

Timing

Optionally, it can be specified for each group whether and when incoming calls are only answered with an "end of work" announcement.
By adding multiple entries, different times can be set for the days.

Example:
The company's opening hours are:
Monday to Thursday: 8:00 a.m. - 5:30 p.m
Friday: 8:00 a.m. - 3:00 p.m

The following entries must be defined as closing times:
Mon, Tue, Wed, Thu: 5:30 p.m. - 8:00 a.m
Fri: 15:00 - 23:59
Sat, Sun: All day - All day