ixi-UMS Enterprise can be connected to multiple locations/telephone systems
Condition: At least 1 separate controller is configured for each location/telephone system All connections use the same CAPI. That means: All connections use either VoIP (XCAPI) or the same ISDN/LAN-CAPI.
After installation of the ixi-UMS Kernel the location "Default" is available. This location can be renamed or deleted. Further locations can be created via "Add".
The locations can be activated and deactivated. If a MutliSide license is installed, multiple locations can be activated. Otherwise, only one location can be activated at a time. The channels of deactivated sites are displayed as "Inactive" in the <%NAME%> Monitor.
Please note: "MultiSide" operation is available in test mode. If this is not enabled in the licence entered later, the ixi-UMS Kernel service will not be started. One location must then be selected.
The settings for connection to the telephone system and the ixi-UMS services are available separately for each location.
If several locations are entered, the location mapping must be used to define to which location outgoing messages should be transferred.
|
Version ProCall_Enterprise_7.2