Supercanonical number
A phone number format which allows the unique international identification of the participant. The estos UCServer and estos ProCall exclusively use the super-canonical phone number format for all phone numbers. For the display the simplified number is sometimes used (if available). Phone calls are carried out with the shortened phone number.
Supercanonical phone numbers always begin with a + and have the following format: +Country City Number
But no spaces are used. e.g. +49301234567
The call number must only include digits and +.
Service numbers
are special public phone numbers which cannot be given in international number format. These are for example emergency numbers (110) or directory enquiries (118xx). In order to be able to dial these numbers from a PC they must either be longer than the internal phone numbers or configured as external rules. these numbers are specified directly as dialable numbers:
Phone number
No spaces are used. Example: 11833
Version ProCall_Enterprise_7.2