Contact data source integration is an integral part of estos ProCall. Based on contact data, estos ProCall offers you an extensive catalogue of functions which ideally support you in your work.
In estos ProCall numerous contact data sources can be linked:
estos ProCall User
This estos UCServer provided data source gives you access to all user, who are using estos ProCall on the same estos UCServer along with you. As a rule, these are your work colleagues who also use estos ProCall.
Lines
This data source is also managed by estos UCServer by your administrator and gives you access to all available phone lines in your phone system.
estos ProCall Favorites
The data source Favorites gives you quick access to all the contacts you have stored in your favorites.
Outlook®
With estos ProCall, you can use all contact data stored in your Outlook® client. Thereby, you may choose to only use individual contact folders or all contact folders for an Outlook® inbox. You can also choose to include public contact folders, if your Exchange system provides them and you have access to them.
Exchange Web Services
In addition to Outlook®, data can also be used directly from an Exchange server through its web service (as of Exchange Server 2007). Office 365 can also be integrated using this option, naturally.
IBM Notes®
You can use all IBM Notes® (= formerly Lotus® Notes) address books in estos ProCall. Both the local address book and address books on a Domino server can be directly connected and contacts stored in them can be used.
Tobit® David InfoCenter
Contacts from the Tobit® David InfoCenter can be used in estos ProCall in interaction with estos MetaDirectory. The integration permits existing contacts to be opened and new contacts to be created in the InfoCenter.
LDAP data sources
With the option of connecting LDAP data sources estos ProCall makes a powerful interface available for accessing various contact data stocks provided they offer an LDAP interface themselves.
estos MetaDirectory
The estos MetaDirectory can be integrated into estos ProCall as a special case of an LDAP data source. In this way you can integrate data sources such as IBM Notes®, Tobit® David InfoCenter or common ODBC data sources into estos ProCall. Further information can be found in the estos MetaDirectory help file.
Phone books
estos ProCall permits the integration of phone books. At the moment, data from "Das Telefonbuch Deutschland", "Herold Austria" as well as "TwixTel Switzerland" can be directly accessed from estos ProCall. You can also use KlickTel Server in connection with estos MetaDirectory.
Information about the integration, configuration and use of contact data sources can be found under data sources.
Version ProCall_Enterprise_5.1