ixi-UMS Overview

ixi-UMS Enterprise is a powerful unified messaging software, that provides services such as Fax, Voice, SMS and mobile access.

The ixi-UMS software is designed modularly and basically consists of the components Kernel, Connectors and Services.

The ixi-UMS Kernel is the core of the software and handles all the outward communication processes.

The ixi-UMS Connectors provide the integration in different systems like e.g. Microsoft Exchange, Lotus Domino or SAP.

The ixi-UMS Services can be combined with each other flexibly. That way, ixi-UMS can be applied as pure fax server, for example, or as a complete unified messsaging system with Fax, Voice and SMS.

As it is based on standards, ixi-UMS can basically be operated with all the common PBX's (conventional or IP-based).

Funktion:

A professional, server-based Unified Messaging system exists of several components: A phone binding (PBX), the interface between computer and phone system (here the so-called. Kernel), a connection with the mail server (Connector) and the mail server.

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·PBX

The PBX establishes the connection to the telephone network. For the application of ixi-UMS Enterprise, any PBX can be used.

For ixi-UMS Server, an ISDN point-to-point or a point-to-multipoint connection or a VoIP connection can be used.

·Kernel

The "core" of ixi-UMS is the Kernel. It is the actual server and establishes the interface between computer and telephone network.

A CAPI that is provided by an ISDN-board a V-CAPI (e.g. Express@LAN) is needed as interface. The CAPI is a kind of “translator” between computer application and ISDN-board.

·Connector

Another module is the Connector that provides the connection between the Kernel and the mail server used. ixi-UMS Kernelcan be applied with one or multiple Connectors.

·Mail Server

The task of the mail server is to distribute the messages, e.g. faxes, or pass them on to the connector.

The connection by ixi-UMS Connectors is "independent" of the ixi-UMS Kernel. The data exchange is done via Connector directories. This is why it is possible that one single ixi-UMS Kernel can collaborate with one or several Connectors. Another possible constellation is that several ixi-UMS Kernels collaborate with one or several Connectors (e.g. for reasons of high availability).

Connectors and Interfaces:

·ixi-UMS Mail Server Connector - for all mail systems and LDAP databases.

·ixi-UMS SI CON Connector - for the integration in SAP-systems without LDAP-based user management

·ixi-UMS FAPI Connector – File API for the connection of own applications without LDAP-based user management

For more detailed information, please have a look at the respective ixi-UMS Connector manual.

Before outgoing messages can be sent by the ixi-UMS Kernel, they have to be "converted" in a respective format. This process is called "rendering". There are two ways of rendering with ixi-UMS Enterprise.

·server-based rendering

·client-based rendering

Server-based rendering

With server-based rendering, all the file attachments are processed at a central point. For this, the application that shall be sent as fax has to be installed on the respective machine.

If a Word-file is attached to the fax, for example, it is passed on to the ixi-UMS Connector by the mail server, e.g. Microsoft Exchange Server, and then passed on to the Render Connector affiliated in the ixi-UMS Kernel.

It "opens" the Word-document and prints it via a particular printer. Therewith, a file is created that contains a graphical image as well as information, e.g. the sender number.

This file is passed on to the ixi-UMS Kernel.

Client-rendering

Client-rendering means the creation of a fax at the user workstation. For this, "Client Tools" are needed that provide an own printer, amongst others. Via this printer, a fax-capable file can be created out of any application installed.

With this type of rendering, the application is not needed on the server.

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