Introduction

estos ECSTA for Mitel MiVoice Business is a CSTA middleware for Mitel PBX systems. This server allows monitoring and control of the telephone devices using the standard CSTA protocol.

estos ECSTA for Mitel MiVoice Business uses the Mitel MiTai interface to communicate with the pbx.

CTI applications can monitor and control the Mitel PBX system using this CSTA server.

• ECSTA for Mitel MiVoice Business is a Tapi driver for Microsoft® Windows®. It allows the monitoring and control of the PBX system using the Microsoft® Tapi interface.
• External CSTA applications may be connected to the server.

CSTA Server for Mitel MiVoice Business
For installing the CSTA server see Server Installation.

ECSTA for Mitel MiVoice Business
For installation of the Tapi driver see Tapi Driver Installation.

Using in the network
After installing the driver, you may use all configured line devices on the server as TAPI-lines. If you are using a server based CTI Software, you may install it now. To have the TAPI-devices available on all workstations, the TAPI-driver must be distributed in the network. There are the following options:

1. estos UCServer
   The estos UCServer is a CTI/UCC server software which distributes the telephony informations across the network using a graphical client or a multiline TAPI driver. Workgroups, domains, Active Directory® and Terminal Server are supported.
2. estos CallControlGateway
   The estos CallControlGateway for Lync/OCS is a gateway that connects the TAPI-lines with the Lync/OCS server. This enables the Lync/OCS client to use traditional telephone devices via Remote Call Control (RCC).
3. Windows® Telephony Server
   The Windows® Telephony Server is a component of Windows® server operating systems since Windows® NT. You will need a domain. The service is limited to domain users.