Presence icons

Every user connected to the system has his own status, his Presence. This information is established according to defined rules from the status of several services: Telephone status (telephone service), calendar status (calendar service), logged on/ logged off (system service) and manually entered user status.
The presence therefore dynamically informs of the availability of a communication partner depending on the current status of the various services.

Possible presence statuses

SymbolMeaning
Available
Busy
Out of office
Inactive
Do not disturb
Presence information is not available, contact is logged out or has the status "Offline".
 
If a contact receives a call on one of their lines their status flashes red/orange

Optionally, a user can set, in his or her presence profile, an availability which is signaled to other users. This availability can describe the following statuses:

IconMeaning
Break: The user is currently on a break and probably cannot be reached.
Business trip: The user is currently on the road and may not be available.
Home office: The user is working from home and can be reached there.
Vacation: The user is currently on vacation and is therefore unavailable.

Besides to the contact-based presence information the telephone lines shows a different status:

IconMeaning
Phone line ready, no active conversation
Active call (external or internal), incoming call or outgoing call
Line faulty
Active call redirection
Active call protection (the icon for the redirection is not displayed with active call protection).

Version 8.9