AsnAgentState

Struture for AsnPresence of the actual agent state of the contact

To reflect the actual agent state of a contact which is a PBX or LiveChat Agent, this struture
contains the state and agentgroup list of the contact.

AsnAgentState is an Object

Name Type Optional Comment
dwState number AsnAgentStateEnum - the current agent state of the contact.

mapDetails AsnStringIntegerPairList yes To be Documented - Agent Group List with states?

optionalParams AsnOptionalParameters yes No optional parameters yet.

Version 7