Struture for AsnPresence of the actual agent state of the contact
To reflect the actual agent state of a contact which is a PBX or LiveChat Agent, this struture
contains the state and agentgroup list of the contact.
AsnAgentState is an Object
| Name | Type | Optional | Comment |
|---|---|---|---|
| dwState | number | AsnAgentStateEnum - the current agent state of the contact. | |
| mapDetails | AsnStringIntegerPairList | yes | To be Documented - Agent Group List with states? |
| optionalParams | AsnOptionalParameters | yes | No optional parameters yet. |
Version 7