The estos UCServer writes an event protocol in the installation list under Logs. Here you can define which kind of events should be protocolled. For usual operations Protocol mistakes and warnings should be set.
Here you can select the directory into which the logfiles are saved.
Maximum size of a log file
The maximal size (in MB) of log files can be specified here. Once the limit is reached a new log file is created additionally.
Keep old logs
estos UCServer produces a new log file every day and deletes the old logs. If this option is activated, the old logs are no longer deleted and thus remain in the above directory.
Send errors as e-mail to administrator
If this option is activated, errors are sent by e-mail to the administrator. It has to be configured under E-Mail dispatch and an e-mail address for the administrator has to be provided.
Delete log files
By pressing this button the logfiles in this directory are deleted.
Collect log files
By pressing this button the created log files are packed into a ZIP archive. A window is opened prompting for the target directory. These ZIP archives are often used by the technical support for understandig better customer's issues.
Windows® event log
Here you can define whether the errors and warnings should be additionally written to the Windows® event log. It is possible to select whether just errors or also warnings are included in the event log.
Media Server Events
To better support an analysis in case of problems with softphone and audio/video, additional recordings can optionally be created here.
Please note that enabling these logs can significantly increase the system load. Logging should only be enabled at the request of support.