The offline journal is a server-based database which temporarily saves missed calls before delivering them to the users.
If the estos ProCall software is running on the workstation of the user, the call is registered directly at the workstation of the user and delivered as an unanswered call. If the estos ProCall software has not been started or the PC is shut down, the call is flagged on the server as unanswered. If the user now starts the estos ProCall software, the incoming calls in the meantime are delivered to the client which processes them as usual.
In addition to the off-line journal, there is also the possibility to send these missed calls directly by e-mail from the server. It is sometimes possible that not all names of callers are found here. The server processes phone numbers only with the user administration and the MetaDirectory.