Sum of listed calls (accepted calls) of the groups (orange = outgoing | blue = incoming, or incoming directly accepted, light blue = incoming forwarded). Missed calls are not considered (call duration = 0).
To analyze the calls of a group in more detail, click on the bar of the group. A new group opens with the Calls of the Group over Time.
The following are displayed:
Display incoming forwarded calls
Via this setting, it is possible to evaluate the incoming calls differentiated by forwarded or directly accepted calls.