In depth information about a call
AsnCtiCallInformation is an Object
| Name | Type | Optional | Comment |
|---|---|---|---|
| u8sLinePhoneNumber | string | Contains the line identifier of the line the call is attached to. | |
| u8sConnectionID | string | A GUID of the connection the call is assigned to. This is used to identify the call throughout the API (Journal, Search etc.). | |
| iCallState | number | The call state described in EnumCallState. (Linked Type: EnumCallState) | |
| iCallType | number | Type of the call described in EnumCallType (normal, consult, callback etc.). (Linked Type: EnumCallType) | |
| iDisconnectedReason | number | Disconnect reason described in EnumCallDisconnectedReason. (Linked Type: EnumCallDisconnectedReason) | |
| iFeatures | number | The call features available, described in EnumCallFeatures. These features are dynamic and will change with the call state. (Linked Type: EnumCallFeatures) | |
| bOutbound | boolean | The call is outbound (1, true) or inbound (0, false) | |
| bInternal | boolean | The call is an internal call (1, true) or an external call (0, false). | |
| bCallerIDBlocked | boolean | The caller id is blocked on this call. | |
| iCallRecordingState | number | The recording state of this call described in EnumCallRecordingState. (Linked Type: EnumCallRecordingState) | |
| bConferenceCtlr | boolean | If this is true, this call is the conference controller call | |
| u8sConferenceCtlrID | string | If the call is part of a conference, this field contains the conference controller ID | |
| u8sLocalNumberSC | string | Number of local line | |
| u8sRemoteNumberSC | string | Number of remote party | |
| iRemoteContactSource | number | The contact data source as described in EnumRemoteContactSource. Only valid if the optional field pRemoteContact is set. | |
| projectPinRule | AsnProjectPinRule | Description of the current project/pin rules applied to the call | |
| u8sNote | string | Free text field (memo) for the call | |
| u8sTrackerID | string | The ID of the CallTracker, this call is part of. CallTracker gathers all calls which belong to the same call scenario. (e.g. All calls in a group call carry the same TrackerID) | |
| utcCallCreated | string | Creation time stamp of the call. | |
| utcCallConnected | string | Time stamp of the call when it is connected. (0 if it was never connected) | |
| utcCallDisconnected | string | Time stamp of the call when it is disconnected. (0 if the call is not yet discsonnected) | |
| bIsUnknownHoldContact | boolean | This is true, if a hold contact has no known number. | |
| pLocalContact | AsnNetDatabaseContact | yes | The contact data of the owner of the call. |
| pRemoteContact | AsnNetDatabaseContact | yes | If it is available, this contains the contact data of the remote party. |
| pu8sHoldNumberSC | string | yes | If there is a call on hold, this contains its number (if the number is unknown bIsUnknownHoldContact is set) |
| pHoldContact | AsnNetDatabaseContact | yes | If there is a call on hold and if data is available, this contains contact data of the contact on hold. |
| pu8sRedirectingNumber | string | yes | If the call was redirected, this number indicate who has redirected it. |
| pRedirectingContact | AsnNetDatabaseContact | yes | If available and applicable, this contains the contact data of the redirecting party. |
| optionalParams | AsnOptionalParameters | yes | Additional information which were added later (for backward compatibility): |
| callDataList | AsnCtiCallDataList | yes | If available this is the list of key/value pairs with additional information provided by clients for special use cases (so called CallData). |
Version 6.4