Initial Location Setup

The location settings are used to enable the right dailing and display of phone numbers.

Only the right location settings grants external phone numbers to be dialed and displayed correctly.

This section of the help file will describe the individual configuration parameters on the Location Settings dialog. If a location is depicted, the following pages will provide all information necessary for configuration. If several networked locations must be setup, all information for special configuration scenarios can be found in the Location Designs section.

Location Name
Enter a name for the new location to be setup. The name will be used for display in the system.

Choose your country from this list.

Area code
Enter your local area dialing code here. This is for example 030 for Berlin or 44 for Zurich (Switzerland).
The leading 0 is not necessary and is removed by the system when the settings are saved.

Location is using a PBX
Activate this option, if the location has a telephone system.

Public line type
Please select the type of the public line: DDI trunk line (for Direct Dial-In) or a Multipoint connection line. Sometimes DDI lines are also referred to as DID lines (for Direct Inward Dialing). A DDI line enables external parties to call internal phones directly using phone number ranges. DDI numbers comprise of a PBX base number (addressing the PBX) plus a number range (or several ranges) to address internal phones from outside.
A Multipoint connection typically is used for smaller offices or for home usage. One or more phone numbers (Multi Subscriber Number = MSN) are used in this case. The MSNs may be totally different, e.g. they don't have to use numbering ranges.

PBX base number (only with a PBX using a DDI line)
If you have a DDI line you should enter the PBX base number here. For example if you have the number +1 (30) 12345-222, the PBX base number is 12345.

Extension Numbers (DDI - Direct Dialing In) (only with a PBX using a DDI line)
If all extension numbers have the same length configure an extension number space. If extensions are used with different lengths configure extension number prefix.

Extension number space
Please enter here the extension number range (DDI range or space) that is allocated by the phone company for the related PBX. For example, if you have the DDI number range from +1 30 12345 30 to +1 30 12345 69, enter "from 30 to 69". Or for example using three-digit extensions while the entire range is available for DDI enter "from 100 to 999". All internal phone numbers in this numbering range will automatically be displayed as external, international phone numbers.

Extension number prefix
Please specify the lowest and the highest first digit of the extension numbers. If e.g. the internal numbers 20, 300-499 and 5000 are used please configure '2' as the first prefix and '5' as the second prefix. The length of the internal numbers are set to '2' to '4' in this case. Depending on the length of the internal numbers the program calculates the numbers to be used as external and international types.

Length of internal phone numbers:
Enter the length of longest and shortest internal phone numbers. If all extensions are the same length, for example 121 (three digits), both entries should be "3".

External access prefix
This is a number you have to dial for an external telephone call. Even if an outside line is automatically requested by a telephone, it may be necessary to enter this number in ProCall. This number will be automatically deleted for dialing as well as for the telephone numbers (default value is 0).

Determine external access prefix...
The wizard will provide support in determining the external access prefix (also known as "external dialing code", "trunk access code" or "outside line access code"). Access to a telephone at the location and an external telephone (cell phone) will be needed. If there is uncertainty about the external dialing code, start the wizard and follow its instructions. All settings for the external dialing code will be set automatically.

Extension phone number format
Displays the international phone number of an extension number at the current location (PBX usage only).

The Complete Location Settings will be displayed. The dialog can be opened at any time after initial installation using the Location List in the administrator interface.

Version 5.1